Feb 20, 2020
Because That’s the Way We’ve Always...
- By Stephanie Smith
- Enterprise-Wide , Process Improvement ,
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A mother is preparing Easter dinner in the kitchen while her young child watches. Before placing the ham in the oven, the mother cuts both ends off the ham, places the ham on the roasting pan, and slides it into the oven. Perplexed, the child asks the mother why she cut the ends off the ham. “That’s the way my mother alwa...