One Engine for

Intelligent Automation

INFO-ACCESS (IA) is a cloud-based exception tracking and collateral management system integrated with document imaging.

INFO-ACCESS Loan Requirements screen. Shows all loans tied to an entity and a breakdown of the requirements tied to each loan.

INFO-ACCESS (IA) Is a complete document imaging, exception tracking, collateral management, & dashboard solution for financial institutions.

Organizes and presents data, documents, exceptions, and events for loan and deposit compliance requirements.

Real-time integration with major document management systems.

OnBase

Synergy

Result: IA (INFO-ACCESS) is the best of breed Intelligent Automation solution.

Complete and proven, with implementations for over two decades in the mid-tier bank market, including a number of banks between $10 billion to $35 billion in asset size.

First Internet Bank logo
First Citizens Bank logo

Speak with our team

INTEGRATION TO CORES

Seamless Integration to Major Banking Cores

INFO-ACCESS connects nightly to the major core blanking platforms, keeping data in lockstep with your system of record.

FIS

IBS

AffinityEdge / Miser

Systematics

Horizon

Fiserv

Premier

Signature

DNA

Precision

Jack Henry

Silverlake

Symitar

CIF 20/20

Cora Group

Phoenix

CSI

NuPoint

INTEGRATION TO CORES

Seamless Integration to Major Banking Cores

INFO-ACCESS connects nightly to the major core blanking platforms, keeping data in lockstep with your system of record.

FIS

IBS

AffinityEdge / Miser

Systematics

Horizon

Cora Group

Phoenix

Fiserv

Premier

Signature

DNA

Precision

Jack Henry

Silverlake

Symitar

CIF 20/20

CSI

NuPoint

CORE CAPABILITIES

Leverage the Power of Integration

Scanning documents into IA automatically stores them into OnBase or Synergy, creating a seamless foundation for exception tracking, reporting, notices, dashboards, and more.

Exception Tracking Tied to Document Imaging

Scanning documents or dragging and dropping into OnBase or Synergy immediately satisfies exceptions in IA without any additional effort. A red (missing) document status is automatically turned to a green (satisfied) status.

Entity-Centric Views

IA provides an entity centric view instead of the traditional DMS document group, document type, index views. Search by customer name to view all documents related to a customer, organized by entity level documents, loan level documents, deposit level documents, etc.

Ad Hoc & Automated Notices

Automatically generate ad hoc notices to request documents from customers. Or use INFO-SHARE to email a request to customers allowing them to securely drag and drop documents into a portal for transfer back to you or back to a centralized IA Review Queue.

Custom Reporting

INFO-REPORTS provides the ability to produce custom exception reports based on datasets. Reports can be scheduled for production and emailed to users by worker role.

Document Review Queues

Document Review Queues provide the ability to build custom query views to validate image quality, indexing accuracy and document content (i.e. required signatures on documents).

Role-Based Dashboards

Portfolio Management is facilitated by color dashboards by worker role. Easily view key metrics with a live connection to INFO-ACCESS data.

Testimonials

Success stories from financial institutions

We would not be able to process collateral releasing and document management as efficiently as we do with any other product. We have also had the privilege of customizing the General Business module for our Treasury Services Department which has become a paperless working customer file.

Matt Frankman

Loan Services Manager at First PREMIER Bank

“INFO-ACCESS has completely streamlined our onboarding process. We can now approve documents individually, store everything electronically, and automate CIP exceptions, making training easier and improving efficiency across the board. Our auditors have been thrilled with the improvements.”

Alexis Cook

AVP, Senior Operations Analyst

More Than Just Software.
We’re Your Strategic Banking Partner.

When you reach out, you speak with a real person. Every time. Our team provides hands-on guidance from system evaluation through workflow design and ongoing support, helping you move forward with clarity and confidence.

Unique offerings

Built Around Real World Banking Practices

Real-Time, Two-Way Document Synchronization

INFO-ACCESS provides live, two-way synchronization with your DMS. Documents uploaded to OnBase, Synergy, or other supported systems are immediately stored and viewable in IA. Likewise, documents uploaded to IA are automatically and instantly stored in your DMS as well.

Improves document retention

Eliminates duplication & siloed systems

Creates a single source of truth

Collateral Management That Fills Critical Risk Gaps

Gain granular, structured control over your collateral portfolios with built-in LTV/LTC calculations, custom data collection, and reporting. Track cross-pledged collateral and concentrations of credit by NAICS code, custom collateral concentration codes, or down to specific attributes that collateral records share.

Eliminate manual tracking

Identify, manage, & mitigate risk

Integrated with exception tracking

Interactive, User-Specific Work Queues

Portfolio-level exception queues allow staff to satisfy many exceptions in one work session by dragging and dropping documents onto the work item, which immediately archives the document to the DMS and routes it to review queues for approval.

Increase operational efficiency

Accelerate exception resolution

Utilize a personalized task list

Unique offerings

Built Around Real World Banking Practices

Real-Time, Two-Way Document Synchronization

INFO-ACCESS provides live, two-way synchronization with your DMS. Documents uploaded to OnBase, Synergy, or other supported systems are immediately stored and viewable in IA. Likewise, documents uploaded to IA are automatically and instantly stored in your DMS as well.

Improves document retention

Eliminates duplication & siloed systems

Creates a single source of truth

Collateral Management That Fills Critical Risk Gaps

Gain granular, structured control over your collateral portfolios with built-in LTV/LTC calculations, custom data collection, and reporting. Track cross-pledged collateral and concentrations of credit by NAICS code, custom collateral concentration codes, or down to specific attributes that collateral records share.

Eliminate manual tracking

Identify, manage, & mitigate risk

Integrated with exception tracking

Interactive, User-Specific Work Queues

Portfolio-level exception queues allow staff to satisfy many exceptions in one work session by dragging and dropping documents onto the work item, which immediately archives the document to the DMS and routes it to review queues for approval.

Increase operational efficiency

Accelerate exception resolution

Utilize a personalized task list

Instant visibility

Role-Based Dashboard Portfolio Views

Confidently manage and instantly see the health of your portfolio with real-time visibility into balances, unfunded commitments, delinquency, and rate performance, all in one centralized dashboard.

Shows the loan officer dashboard screen, with key portfolio metrics, credit health, past due loans, and upcoming events information. Assists loan officers in managing tasks, risks, and upcoming items needing their attention.

Drill down into details

Prioritize daily work

Identify risk early

Gain complete visibilty

FAQs

What Financial Institutions Ask Us Most

How is INFO-ACCESS different from a traditional DMS?

INFO-ACCESS presents documents in folders within entity centric views (i.e. all customer documents are in one place, easily viewed in folders by document type). Traditional document management systems require the user to pick document groups, types and indexes. INFO-ACCESS also aggregates data and conveniently presents views of collateral data with collateral documents, loan data with loan documents, entity specific data with entity documents, etc. While your DMS stores documents, INFO-ACCESS ensures they are complete, properly tracked, and easily accessible within a unified, customer-centric view.

Does INFO-ACCESS replace our existing document management system?

No. INFO-ACCESS integrates with your existing ECM or document imaging system, such as OnBase or Jack Henry Synergy, and adds an intelligent layer of monitoring, exception tracking, and operational visibility.

Will INFO-ACCESS integrate with our core system?

Yes. INFO-ACCESS integrates with core systems such as Jack Henry, Fiserv, FIS, and others, allowing real-time synchronization of customer, loan, and deposit information to ensure accurate and complete visibility across your institution.

How does INFO-ACCESS help reduce manual exception tracking?

INFO-ACCESS automatically monitors document status and updates exceptions in real time as documents are added or archived. This eliminates manual tracking and ensures your institution always has accurate, up-to-date information.

How does the entity-centric view improve efficiency?

INFO-ACCESS allows staff to search by customer and instantly view all related loans, deposits, documents, notices, and exceptions in one place, eliminating the need to search across multiple systems or document types.

Can INFO-ACCESS help us manage and track collateral?

Yes. INFO-ACCESS includes built-in collateral management capabilities that provide centralized visibility into collateral relationships, cross-pledged assets, and policy-driven requirements, helping strengthen risk oversight and operational confidence.

How does INFO-ACCESS improve audit readiness and compliance?

INFO-ACCESS ensures documentation is complete, properly tracked, and easily accessible. By providing real-time visibility into missing or incomplete documentation, it helps your institution remain audit ready and compliant with regulatory requirements.

How long does it take to implement INFO-ACCESS?

Implementation timelines vary based on system integrations and institutional requirements. To define requirements for loans and deposits, integrate with the document management system, interface with the host system, configure security with Active Directory, and establish user roles and dashboards, the typical implementation timeline is approximately six months.

See it in action

Get a firsthand look at the automation, accuracy, and speed INFO-ACCESS brings to banking operations.
See how your workflows will be transformed in real time.