Privacy and Cookie Policy
Overview
PROFORMANCE, Inc. (“PROFORMANCE,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information obtained through our website. It applies only to information collected through this website and does not govern customer data processed through our software solutions under separate customer agreements.
By using this website, submitting information through our forms, or otherwise interacting with our online services, you acknowledge that you have read and understand this Privacy Policy.
Information We Collect
Information You Provide
We collect information that you voluntarily provide when you interact with our website, including when you contact us, request a demonstration, request additional information, or communicate with our team. Depending on your interaction, this information may include your name, company name, job title, email address, phone number, and any other information you choose to provide.
Information Collected Automatically
When you visit our website, certain technical information may be collected automatically by our web servers and website technologies. This may include your IP address, browser type, operating system, device information, pages visited, referring website, and the date and time of your visit. This information helps us maintain the security, reliability, and performance of our website.
How We Use Your Information
We use the information we collect to respond to your inquiries, provide requested information about our products and services, schedule demonstrations, improve our website and user experience, communicate with prospective and existing customers, maintain the security of our systems, analyze website performance, and comply with applicable legal or regulatory obligations. We use personal information only for legitimate business purposes and in accordance with applicable laws.
Cookies and Analytics
Our website uses cookies and similar technologies to enhance your browsing experience and better understand how visitors use our website.
We use Google Analytics to collect aggregated information about website traffic and visitor interactions. Google Analytics may collect information such as pages visited, time spent on the website, browser type, device information, and approximate geographic location. This information is used solely to improve our website, better understand visitor interests, and enhance the services we provide.
Most web browsers allow you to control or disable cookies through your browser settings. Through our cookie consent banner, you have the opportunity to manage your cookie preferences before non-essential cookies are placed on your device.
How We Share Information
PROFORMANCE does not sell, rent, or trade your personal information to third parties.
We may share information with trusted service providers that assist us in operating our website, hosting our services, supporting our business operations, or providing technical services on our behalf. These providers are contractually expected to protect your information and may only use it as necessary to perform services for PROFORMANCE.
We may also disclose information when required by law, to comply with legal processes, or when necessary to protect the rights, property, or safety of PROFORMANCE, our customers, or others.
Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. While no method of transmitting information over the Internet or storing electronic data can be guaranteed to be completely secure, we continually work to maintain appropriate security measures consistent with industry best practices.
Third-Party Websites
Our website may contain links to third-party websites, products, or services for your convenience. These websites operate independently from PROFORMANCE and have their own privacy practices. We are not responsible for the content, security, or privacy practices of third-party websites and encourage you to review their privacy policies before providing personal information.
Customer Data
This Privacy Policy applies only to information collected through the PROFORMANCE website.
Information processed within INFO-ACCESS software solutions on behalf of our customers is governed by the applicable customer agreements and service contracts. PROFORMANCE processes customer data according to those agreements and applicable laws and regulations, which are separate from this website Privacy Policy.
Your Privacy Rights
Depending on your location and applicable law, you may have the right to request access to the personal information we maintain about you, request correction of inaccurate information, request deletion of your personal information where applicable, or opt out of receiving future marketing communications from us.
To exercise any of these rights, please contact us using the information provided below.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, respond to your requests, comply with legal obligations, resolve disputes, and enforce our agreements. When personal information is no longer required, we take reasonable steps to securely delete or anonymize it where appropriate.
Children's Privacy
Our website is intended for business users and is not directed to children under the age of 16. We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to delete that information.
Changes to this Privacy Policy
PROFORMANCE may update this Privacy Policy from time to time to reflect changes in our business practices, technologies, or legal requirements. We encourage visitors to review this Privacy Policy periodically to stay informed about how we protect their information.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us.